Bookings will only be accepted from customers over the age of 18. You can make bookings online line using Glampsites uk or directly to us via telephone or email. Please check your booking details carefully as Moorside Glamping cannot be held responsible for errors in information provided at the time of booking. Bookings are not transferable to another party. When making a booking you agree to our terms and conditions for all persons in your party and are responsible for any loss or damage caused by any member of your party or animal accompanying you. Stag, hen or similar parties are welcome at the sole discretion of the site manager. Please advise the nature of your group at time of booking. A non-refundable deposit bond of 30% is payable upon booking and remaining payment due 6 weeks before booked date. Payments not received 6 weeks before booked date will be deemed cancelled and any deposits are non-refundable. Moorside Glamping accepts cash and BACs and cheque payment. Subject to availability late bookings maybe taken during any season and bookings can also be made directly on arrival onsite and not booked in advance. Please note that for these bookings payments by cheque is not accepted. No refunds will be given within the six week period before booking. Moorside Glamping has no minimum booking and prices are based on a nightly rate per pod.

There is a strict quiet period between 10.30pm and 8am. We expect glampers to respect others and we reserve the right to ask any customers whose conduct is in any way detrimental to other people or animals to leave without refund. The number of people staying in any pod must not exceed the maximum allowed. Children are the responsibility of their parent/guardian and must be respectful of other glampers and follow site rules. There is a strict no smoking or vaping inside the pods. No balloons, water balloons, flying drones, fireworks, Chinese lanterns, campfires or generators are permitted on site. Vehicles are not allowed on the grassed areas. Please use the litter bins provided and dispose of cigarette butts in the smoking bins provided.

Customers are required to report to the farmhouse upon arrival to collect keys. Pods are available from 3pm on the day of arrival and must be vacated by 10am on day of departure. Please email Moorside Glamping or telephone to organise late arrivals after 8pm. On departure please use the laminated list to check all equipment in the pod is present and report and breakages or missing equipment to site manager. All equipment is checked prior to arrival. Please leave your Pod tidy, any damage or extra cleaning will be charged for. If a customer chooses to leave site early for any reason fees payed will be non-refundable.